Our warranty
Free warranty service
A 1-year worry-free warranty is included with every platform.
Customer support
We usually reply within one business day during published support hours.
30-day returns
Eligible products can be returned within 30 days in like-new, resellable condition.
Technical support
Help is available through the warranty period, and on a reasonable-effort basis afterwards.
1-Year Limited Warranty
The Nightwatch S3X carries a 1-year limited warranty covering eligible manufacturing defects in materials, electronics and mechanical components under normal intended use.
It does not cover damage from misuse, impact, excessive force, overloading, unauthorised modification, incorrect installation or wiring, accidents, immersion, or prolonged saltwater or salt-spray exposure, or any use outside the product's intended conditions.
If something goes wrong, contact us with your order number and clear photos or video. We may ask for the product back for inspection before confirming cover.
Full terms are in our Refund Policy. Nothing here limits your rights under the Australian Consumer Law.